Terms of Product Purchase and Use

Welcome to Just Jan Creative.

I believe in straightforward communication, clear expectations, and doing great work. These terms explain how my products and services work so there are no surprises for either of us.

By purchasing a product or service from Just Jan Creative, you agree to the following terms.

1. Products & Services
Just Jan Creative offers a variety of products and services, including but not limited to:

• Content audits
• Copywriting
• Editing
• Content strategy
• Consulting
• Digital products
• Workshops
• Custom projects

The details of what’s included, pricing, timelines, and deliverables will always be outlined on the applicable sales page, proposal, invoice, or checkout page.

By purchasing any product or service, you confirm that you are at least 18 years of age and legally able to enter into this agreement.

2. Payment
Payment is due at the time of purchase unless otherwise agreed in writing.

Custom projects may require deposits or milestone payments as outlined in your proposal or invoice.

Work will not begin until payment requirements have been met.

3. Client Responsibilities
To keep projects moving, you’re responsible for providing requested materials, information, approvals, feedback, and access in a timely manner.

Delays in receiving information may result in adjusted delivery timelines.

4. Delivery
Delivery timelines vary by product and service.

Estimated delivery dates are listed on the applicable sales page, proposal, invoice, or project agreement.

If unexpected circumstances affect your timeline, I’ll communicate with you as soon as possible.

5. Revisions
Revision policies vary by service.

Some products, such as personalized audits, do not include revisions because they represent my professional editorial assessment.

If revisions are included, the number and scope will be stated before purchase.

If I make a factual mistake or overlook information you provided, I’ll gladly correct it.

6. Refunds
Because many of my services and products are personalized, custom-created, or delivered digitally, refunds are generally not available once work has begun or materials have been delivered.

If you experience a billing error, duplicate purchase, or technical issue, please contact me and I’ll do my best to resolve it fairly.

7. Intellectual Property
Unless otherwise agreed in writing, you own the final deliverables created specifically for your business after payment has been received in full.

However, all original frameworks, methodologies, templates, worksheets, scoring systems, educational materials, training resources, graphics, branding, and proprietary processes developed by Just Jan Creative, LLC remain my intellectual property.

These materials may not be copied, resold, redistributed, republished, or used to create competing products without written permission.

If you violate this license by sharing, copying, or redistributing a purchased digital product to any third party, I reserve the right to revoke your access, invoice you for the additional licenses used, and/or pursue any remedy available under law.

8. Portfolio Rights
Unless you’ve requested confidentiality in writing, I may display completed work in my portfolio, website, social media, presentations, or marketing materials.

Confidential or unpublished work will always be respected.

9. Results
Writing is powerful.

Marketing is complicated.

While I provide strategic recommendations and professional editorial guidance, I cannot guarantee specific outcomes, including but not limited to:

• Sales
• Revenue
• Leads
• Website traffic
• Search rankings
• Social media engagement
• Email performance
• Business growth

Success depends on many factors beyond the content itself.

10. No Warranty
Products and services are provided “as-is.” I make no warranty, express or implied, regarding the accuracy, completeness, or fitness of any product, document, template, or recommendation for a particular purpose. Use of any materials obtained through this site is at your own discretion and risk.

11. Limitation of Liability
To the fullest extent permitted by law, Just Jan Creative, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of any products or services.

My total liability for any claim shall never exceed the amount paid for the specific product or service giving rise to that claim.

12. Appropriate Use
I reserve the right to decline or cancel projects involving illegal activities, hate speech, harassment, plagiarism, fraudulent activity, or content that conflicts with my professional standards.

If work has not yet begun, any applicable refund will be issued.

13. Website & Digital Products
Digital products are licensed for use by the original purchaser only unless otherwise stated.

They may not be shared, copied, resold, redistributed, or reproduced without written permission.

14. Assignment
This agreement, and any rights or licenses granted under it, may not be transferred or assigned to a third party without my written consent.

15. Severability
If any provision of these Terms + Conditions is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

16. Waiver
My failure to enforce any provision of these Terms + Conditions shall not be considered a waiver of that provision or of any other provision.

17. Entire Agreement
These Terms + Conditions, together with any applicable sales page, proposal, invoice, or project agreement, constitute the entire agreement between you and Just Jan Creative regarding the products and services purchased, and supersede any prior or contemporaneous understandings, agreements, representations, or communications, whether written or verbal.

18. Dispute Resolution
In the event of a dispute arising from these Terms + Conditions or any product or service provided, both parties agree to first attempt to resolve the matter informally by contacting the other party directly. If the dispute cannot be resolved informally within 30 days, either party may pursue resolution through the courts of the State of Ohio, or, if mutually agreed in writing, through binding arbitration.

19. Governing Law
These Terms + Conditions are governed by the laws of the State of Ohio, without regard to conflict of law principles.

20. Changes
These Terms + Conditions may be updated from time to time.

The version published on this website at the time of purchase will apply to your order.

Questions?
If you have a question before purchasing, I’d much rather answer it than have you guess. Message me.